MROD HEALTHCARE LLC/REFUNDS POLICY

All services shall be deemed to have been carried out to the Client’s satisfaction unless written notice is received by MROD HEALTHCARE LLC, within 24 hours of work being completed. Since most of the services offered under by MROD HEALTHCARE LLC are services in nature, there is no return of the services availed through MROD website, but certain refund and cancellation policies apply which may differ or vary from time to time and service to service. The client is requested to sign a service delivery receipt/invoice every time the service is completed. If any client doesn’t want to sign, he/she (client) will be obliged to bear the risks of not signing it. Any service-related complaints will be fully investigated, and attempts will be made to resolve it to Client’s satisfaction.

MROD HEALTHCARE LLC, will offer refunds purely based on facts concerning an individual case. There will be no refunds for cancellations post a registration, unless sufficiently provided evidence for – mistaken denominations, factual errors, inaccurate payment deductions, duplicate payments, or any other instance where refund is agreed by management.

Refunds if any will be made to the same card or account using which the payment was initially made and it will be processed only after verification of the account holders’ credentials. No cash or cheque refunds will be made under any circumstances.

All refunds would be made in time frame of 7-15 days. Any query with respective agreed refund can be addressed to customerservices@mrodhealthcare.com the receipt number against which refund is requested for.

MROD HEALTHCARE LLC, reserves the right to modify/change the policy without prior intimation/publication/prior information.

REFUND POLICY FOR HOME HEALTHCARE PACKAGES

Proportionate refund is given for the balance period in case the services have not been availed, this will be at the discretion of MROD HEALTHCARE LLC, if the cancellation is requested during the service period/tenure.

REFUND POLICY FOR TELE-CONSULTATION PACKAGES